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Emergency room

Mercyhealth is the leader in trauma and emergency care throughout northwest Illinois, southern Wisconsin and eastern Iowa. Our board certified emergency medicine doctors and trauma-trained support staff offer lifesaving care 24 hours a day, seven days a week.

We offer convenience and comfort, even in an emergency

Mercyhealth offers private patient rooms and complimentary Wi-Fi while you wait. For your convenience, our locations include a pharmacy. Visitors also can find food and beverages in our cafeterias, coffee shops and vending areas.

Emergency medical conditions we treat

  • Broken bones, open fractures
  • Change in mental health status or behavior
  • Chest or abdominal pain
  • Difficulty seeing
  • Head injury, convulsion
  • Large hives with shortness of breath
  • Painful urination with fever or back pain
  • Severe allergic reactions
  • Severe bleeding, multiple injuries
  • Severe pain of any kind
  • Severe shortness of breath, difficulty breathing
  • Sudden dizziness
  • Vomiting blood

For a suspected heart attack or stroke, call 911 immediately.

Is it an emergency?

You need the right care at the right place. So, how do you know if your illness or injury is an emergency?

Condition Urgent
Cut needing stitching, puncture wound Yes
Ear pain Yes
Headache, fever Yes
Minor allergic reactions Yes
Allergies Yes
Minor eye irritation Yes
Minor neck or back pain Yes
Nausea, vomiting, diarrhea, constipation Yes
Sinus trouble, runny nose, sore/strep throat, cough Yes
Skin rash, itch or sunburn Yes
Sprain, pulled muscle Yes
Suture removal, wound check Yes
Urinary tract infection Yes
Broken bone, open fracture Yes
Change in mental status/behavior Yes
Chest or abdominal pain Yes
Difficulty seeing Yes
Head injury, convulsion Yes
Large hives with shortness of breath Yes
Painful urination with fever or back pain Yes
Severe allergic reaction Yes
Severe bleeding, multiple injuries Yes
Severe pain of any kind Yes
Severe shortness of breath, difficulty breathing Yes
Vomiting blood Yes