Mercyhealth is the leader in trauma and emergency care throughout northwest Illinois, southern Wisconsin and eastern Iowa. Our board certified emergency medicine doctors and trauma-trained support staff offer lifesaving care 24 hours a day, seven days a week.
We offer convenience and comfort, even in an emergency
Mercyhealth offers private patient rooms and complimentary Wi-Fi while you wait. For your convenience, our locations include a pharmacy. Visitors also can find food and beverages in our cafeterias, coffee shops and vending areas.
Emergency medical conditions we treat
- Broken bones, open fractures
- Change in mental health status or behavior
- Chest or abdominal pain
- Difficulty seeing
- Head injury, convulsion
- Large hives with shortness of breath
- Painful urination with fever or back pain
- Severe allergic reactions
- Severe bleeding, multiple injuries
- Severe pain of any kind
- Severe shortness of breath, difficulty breathing
- Sudden dizziness
- Vomiting blood
For a suspected heart attack or stroke, call 911 immediately.
Is it an emergency?
You need the right care at the right place. So, how do you know if your illness or injury is an emergency?
| Condition | Urgent Care |
Emergency Department |
|---|---|---|
| Cut needing stitching, puncture wound | Yes | |
| Ear pain | Yes | |
| Headache, fever | Yes | |
| Minor allergic reactions | Yes | |
| Allergies | Yes | |
| Minor eye irritation | Yes | |
| Minor neck or back pain | Yes | |
| Nausea, vomiting, diarrhea, constipation | Yes | |
| Sinus trouble, runny nose, sore/strep throat, cough | Yes | |
| Skin rash, itch or sunburn | Yes | |
| Sprain, pulled muscle | Yes | |
| Suture removal, wound check | Yes | |
| Urinary tract infection | Yes | |
| Broken bone, open fracture | Yes | |
| Change in mental status/behavior | Yes | |
| Chest or abdominal pain | Yes | |
| Difficulty seeing | Yes | |
| Head injury, convulsion | Yes | |
| Large hives with shortness of breath | Yes | |
| Painful urination with fever or back pain | Yes | |
| Severe allergic reaction | Yes | |
| Severe bleeding, multiple injuries | Yes | |
| Severe pain of any kind | Yes | |
| Severe shortness of breath, difficulty breathing | Yes | |
| Vomiting blood | Yes |