Website Privacy Policy

You are accessing a Mercyhealth website. By doing so, you agree to how we use your information as described in this Website Privacy Policy. If you do not agree with the Terms included in this Policy, do not use or access this website. The privacy of your information is important to us. This Website Privacy Policy describes our practices in connection with information we collect when you visit this website. It does not apply to information we get from other sources such as information received through the mail. Terms such as “we,” “our,” or “us” refer to Mercyhealth hospitals, clinics, and affiliated entities.

Disclaimer

The information on this website is not intended as a substitute for professional medical advice or care. You should consult with your health care provider when you have questions about any new services or about your treatment plan. 

How we collect information

When you visit our website, Mercyhealth collects personal information about you in the following ways:

Active/direct collection: When you choose to directly provide us with your personal information, which may include your email address, name, telephone number, or street address. An example of active/direct collection is when you sign up for a newsletter on one of our websites.
Automated/passive collection: This includes information we get through technology, such as through a cookie placed on your computer when you visit our websites.

What type of information is collected

When you visit any website, certain personal information about you can be collected.

We automatically collect and temporarily store the following information when you visit our website:

The internet domain you are using to access our website
The type of browser you are using
The date and time of your visit
If you have reached our website through a link from another website, the first website address

In addition, when you visit our website, we collect information through advertising and marketing providers (e.g., G4 and Google Adwords). Information collected may include:

Content you view during the visit
The date and time of your visit
The amount of time you spent on the website
Your location based on your IP address
Your demographic information
The search terms you entered on our website

We use this information for statistical purposes and to help us make our site more useful to visitors. Unless it is specifically stated otherwise, no additional information will be collected about you.

How this information is used

Mercyhealth collects and uses site visitor information to monitor website performance, make improvements to navigation and content, and better communicate with users.

Mercyhealth does not sell or share any identifiable personal information.

Personally provided information

If you choose to provide us with additional information about yourself through an email message, form, survey, etc., you are agreeing to receive additional information from Mercyhealth. You may opt out at any time by emailing mercywebmaster@mhemail.org.

Cookies and website analytics

We use G4, a web analytics service provided by Google. G4 uses cookies or other tracking technologies to help us analyze how users interact with the site. Cookies are small computer files that are placed on your computer while you are browsing to help recognize your computer. While we may collect demographic information (including age, gender, and interests), we do not use G4 to collect information that personally identifies you, such as your name, address, or Social Security number.

The information generated by G4 will be transmitted to and stored by Google and will be subject to Google’s privacy policy.
Learn more about Google’s partner services and how to opt out of tracking of analytics by Google.

Like many websites, this website may use session-based or persistent “cookies” or similar technologies to personalize your experience when you are using the website. We use these technologies to make this website better and easier to use. If you are concerned about cookies stored on your computer, we encourage you to follow your web browser’s directions for deleting cookies after you leave our website, or for turning off cookies.

We, as well as third-party vendors, use cookies to analyze user activity through mercyhealthsystem.org. We use this data to learn about how to make the website better and easier for you to use.

We do not collect any personally identifiable information in our cookies.

If you would like to prevent your data from being used in G4, you can download and install the Google Analytics Opt-out Browser Add-on for your web browser.

Links to other websites

This website may contain links to other websites. Those websites may have different privacy practices and policies. Mercyhealth is not responsible for the privacy practices or content of any third-party website. We encourage you to review the privacy policy of every website before using it or providing information.

How information is secured

We recognize the importance of securing the information we collect and we protecting it from unauthorized access and damage. We strive to ensure reasonable security measures are in place to protect your personal information.

Children’s privacy

This website is intended for adults and adult caregivers and is not intended for children. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected any personal information from a child under 13 years of age, we will promptly remove it.