Communication is a critical part of any interaction between patients, family members and the patient's health care team. When an individual does not speak or understand English, Mercyhealth will provide interpreters to ensure that patients and/or their legal representatives are able to effectively communicate with the health care provider(s) and understand their medical condition and treatment options.
Interpreter services are provided to all patients who need them, at all Mercyhealth locations. The patient/legal representative is advised of their right to have interpreter services made available within a reasonable time, at no cost.
Access an interpreter
If you have questions about accessing an interpreter, contact Mercyhealth Interpreter Services by calling 815.971.5161.