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Medicaid coverage renewal process

As COVID-19 becomes less of a threat, states will restart yearly Medicaid and Children’s Health Insurance Program (CHIP) eligibility reviews annually. This means your state will use the information they have to decide if you or your family member(s) still qualify for Medicaid or CHIP coverage. If your state needs more information from you to make a coverage decision, they’ll send you a renewal letter in the mail.

In an effort to minimize the risk of losing Medicaid or CHIP coverage, you need to update this information every year, which is the process of renewal. If you do not complete your renewal by the due date, your benefits will end. Information and renewal process may differ from one state to another. Please see the information below regarding completion of your renewal.

Wisconsin Medicaid renewal

Your renewal due date is set between June 2023 and May 2024. To find your due date, check the letter that you received via mail in late March or early April from the Wisconsin Department of Health Services. You can also login to your ACCESS account at or use the MyACCESS app. Do not renew until you get your renewal packet. Acting too soon could cause you to lose coverage before your due date.

You may need to update the information that is on file. This may include household details, income and insurance. Your local agency will review your renewal and follow up if they need more information. Then you will get a letter that tells you if your benefits are changing.

Three easy ways to complete your renewal:

  1. Renew online though your ACCESS account. Log in or set up an account at
  2. Renew by mail, by completing and returning the packet that you receive from Wisconsin Department of Health Services.
  3. Renew by phone or in person through your local agency. Find your agency here.

To learn more, visit the Wisconsin Department of Health Services website.

Free, expert help for completing your renewal is available here. You can also call 211 to find a local navigator.

Illinois Medicaid renewal

When it’s time to renew, the Illinois Department of Healthcare and Family Services (DHS) will send you a letter. You will need to follow the directions on the Redetermination Letter, otherwise known as your renewal letter, to stay covered. Return the paperwork they ask for to the address listed.

If you don’t get this letter in the mail or have questions, call the DHS Helpline at (800) 843-6154.

You can also view the digital letter online under Manage My Case. Click here to verify your contact information and find your due date.

For more information, click here.