If you're uninsured or have trouble paying for your health care, we may be able to help. We provide exceptional health care services to people in our communities, regardless of ability to pay.
Many of our patients have insurance or other programs to help pay for the services they receive, and in many cases, we have agreements with these insurance companies and other payors. When we have such agreements, we bill in accordance with the terms of the contracts. For patients with limited or no ability to pay, or who may need longer-term financing options, we extend a variety of financial assistance and financing measures, as noted below.
You may apply for and qualify for reduced prices or free services, depending on your eligibility, by downloading the below application, fill it out, and send it in for review. You may also apply by going on your MyChart account and click on the Financial Assistance tab under Billing.
To request a hard copy application, do one of the following:
- Call 608.741.7630 or 866.269.7115
- Stop by the main reception desk at one of our hospitals
- Visit the MercyCare Building Monday-Friday, 8 am-4:30 pm
- Contact us via MyChart
- Email custserv@mhemail.org
An uninsured Illinois resident who meets certain income requirements may qualify for a discount on hospital services. You can apply for consideration under Mercyhealth's Financial Assistance Program. Call 866.269.7115 or ask to speak with a patient financial counselor at any Mercyhealth location.
For more information about our Financial Assistance Program, call 608.741.7630 or 866.269.7115. You can also stop by the main reception desks at one of our hospitals, contact us via MyChart, or email custserv@mhemail.org.
Read our financial assistance policy
CareCredit is a health, wellness and personal care credit card that gives you the ability to pay overtime with promotional financing options* for expenses of $200 or more.
Use CareCredit to pay for deductibles, copays and out-of-pocket expenses not covered by insurance.* Plus, you can use it again and again at 245,000-plus provider and select retail locations nationwide.
How CareCredit works
- Simply apply online, call 855.925.3009** or text MERCY to 24553.†
- Get a credit decision within seconds. If approved, you can use your account immediately
- Pay in-person or online at carecredit.com/Mercyhealth
*Subject to credit approval. Minimum monthly payments required. See carecredit.com for details.
**Must be 18 or older to apply, must be 21 or older to apply by phone.
†Standard text message rates apply.