Knowledge Sharing Days

Thank you for your interest in Mercy Health System. We are very proud to be a recipient of the 2007 Malcolm  Baldrige National Quality Award, the nation's highest Presidential honor for quality and organizational performance excellence.

As a recipient of the Award, the Malcolm Baldrige National Quality Program, managed by the U.S. Commerce Department's National Institute of Standards and Technology, has encouraged Mercy to host a special series of Knowledge Sharing Days designed to help other health care providers and business leaders learn the secrets to improving quality and attaining performance excellence.

Mercy is honored to invite all industries to take part in this unique opportunity to learn from an insider's perspective what it takes to create, implement and sustain a successful quality program.

In today's competitive and complex health care and business climate, every organization can benefit from behind-the-scenes information from leaders who have undertaken the development of a sophisticated quality system and triumphed. As an integrated health system providing a wide range of services through multiple channels at 64 locations across two states. Mercy Health System is in a unique position to provide insight into what it takes to drive quality throughout a diverse organization.

Mercy Health System's systematic approach to quality and organizational excellence is structured to support all entities across its entire integrated system. Mercy's journey to excellence allowed it to grow from one stand-alone, single location hospital into the thriving 64-facility health system it is today. This type of all-encompassing quality program can transform your organization as well.

Mercy's Knowledge Sharing Days will provide behind-the-scenes access to tour and study an integrated health care system recognized by the National Institute of Standards and Technology and the Malcolm Baldrige National Quality Award program as a leader in its field. We invite you to join us for a two-day experience packed with hands on techniques, proven tools and insider tips on how to improve your organization's quality program and reach a new level of success.