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Contact Us
We are committed to exceeding your expectations and value your opinion. If you have any concerns or feedback, please contact us at one of the following:
General Information
Please call us at 1-888-39-MERCY (888-396-3729).
Mercy Health System Customer Service Business Office
Whether you have MercyCare insurance or any other insurance plan, our business office can assist you with your physician, hospital and clinic billing questions. We can also assist you with payment arrangements. Please call us at (608) 741-6891 or toll-free 1-888-741-6891 between 8 am and 4:30 pm, Monday through Friday.
Mercy Health System Customer Relations Office
Customer satisfaction is our priority and your needs come first at Mercy. You are always encouraged to address your service or treatment concerns with the manager of the clinic you visit, or by calling our customer relations office at (608) 756-6810 between 8 am and 5 pm, Monday through Friday.
Please do not send confidential information through this form since it is not encrypted and it may be possible for others to view your information.
This form is for general correspondence only. If you have information of a sensitive nature or wish to contact your physician, we recommend you contact us by phone.
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